Entering the workforce in the pre-Netscape days of the internet, Jon Knisley’s experience delivering first-in-class digital services for leading brands across industries through multiple technology cycles enables a unique perspective on how technology influences the near- and long-term success of a company. He has a proven track record of delivering business transformation programs in customer experience and operational excellence as both a consultant and practitioner.
Currently Jon is the global Process AI lead at ABBYY. Previously he was a Partner at Reveal Group and a Principal for Automation and Process Excellence with FortressIQ, helping companies adopt process intelligence to drive strategic business initiatives for automation, analytics, operations, experience and compliance. He also served as Chief Architect for Intelligence Business Automation at the Defense Department’s Joint AI Center. He brings a track record of successfully driving business transformation programs across both customer experience and operational excellence. Jon is skilled at developing and executing go-to-market tactics, coaching early adopters and scaling programs in dynamic market environments.
TOPICS
Understand Today to Improve Tomorrow – Five questions to reimagine business processes, solve pain points and empower people
Decode Work – Businesses don’t run on anecdotes so bring data to every employee, interaction and decision to uncover insights at scale
Amplifying Intelligence – Using cognitive technology to create super powers by augmenting human intelligence with machine intelligence rather than replacing it
PAST EVENTS
Conference: Intelligent Automation Week: Finance Transformation Conference
Date/Location: November 2024, Atlanta
Title: Drive Out Costs & Improve Efficiencies in Financial Operations with Process Intelligence
Conference: SSON Process Mining and Intelligence Virtual Summit
Date/Location: October 2024, Virtual
Title: Is It Time to Level Up From Process Mining to Process Intelligence?
Conference: Automation Anywhere Imagine
Date/Location: June 2024, Austin TX
Title: Industry Super Session: Financial Services
Conference: Automation Now & Next
Date/Location: January 2023, New York City
Title: GenAI in Action
Conference: Automation Anywhere Event
Date/Location: January 2023, New York City
Title: Accelerate Automation Success with Process Discovery
Conference: Intelligent RPA Summit – North America
Date/Location: August 2022, Virtual
Title: Scaling RPA with Design Authority
Conference: IQPC Intelligent Automation Week Winter
Date/Location: December 2021, New Orleans LA
Title: Workflow Automation with Process Discovery
Conference: Microsoft Canada Power Platform Knowledge Series
Date/Location: November 2021, Virtual
Title: The Need for Robotic Process Automation
Conference: twoHundred CFO Executive Forum
Date/Location: November 2021, Copenhagen DENMARK
Title: From Control to Growth – Driving Top-Line Strategy and Revenue
Conference: 25th North American Shares Services & Outsourcing Week
Date/Location: September 2021, Orlando FL
Title: Process Intelligence Workshop
Conference: Microsoft Citizen Developer User Group
Date/Location: April 2021, Virtual
Title: Process Intelligence Primer and Platform Demonstration
Conference: 17th Life Sciences Accounting & Reporting Congress
Date/Location: March 2021, Virtual
Title: Practical Expertise on Digital Finance, Automation and Analytics
Conference: Singapore FinTech Festival
Date/Location: December 2020, Virtual
Title: Decoding Work Through Operational Insight
Conference: Shibumi Summit
Date/Location: September 2020, Virtual
Title: Process Intelligence: Table Stakes for Transformation
Conference: ISG Automation Summit
Date/Location: September 2020, Virtual
Title: Process Intelligence: Table Stakes for Transformation
Conference: 2020 Great Lakes Digital Transformation Summit
Date/Location: September 2020, Virtual
Title: Process Intelligence: Table Stakes for Transformation
Conference: Process Mining Live
Date/Location: September 2020, Virtual
Title: Leveraging Process Intelligence to Build a Thriving Enterprise
Conference: Intelligent Robotic Process Automation Summit
Date/Location: April 2020, Boston MA
Title: Scale Your Automation Initiatives with Automated Process Discovery
Conference: PACE Annual Meeting
Date/Location: May 2019, Destin FL
Title: Technology Innovation That Matters
Conference: JBF National Conference
Date/Location: January 2019, Charlotte NC
Title: Getting Technology Change Right
Conference: PACE Sales, Marketing and Technology
Date/Location: October 2018, Naples FL
Title: High Beam Leadership Workshop
Conference: Xperience18
Date/Location: May 2018, Orlando FL
Title: Humalogy and User Experience Mapping
Email jon@decodework.net for complete AV Requirements.
NOTE – Sometimes Jon conducts a brief Technology Assessment of an audience prior to presenting as a way to tailor his talk to the specific audience. Participants receive a copy of their responses and a score that they can use. Please let us know in advance if you’d like to have your audience participate.