These are the data points that I find myself coming back to regularly. You can use to support just about any transformation program.
Only 14 percent of companies launching digital transformations have seen sustained and material performance improvements. @McKinsey
According to a study of a leading industry organization, only 1% of organizations have their processes sufficiently under control to realize the full potential of digital solutions. @BPM-D
At most banks more than half of the transformation potential comes from the top 10 to 20 end-to-end processes, most of which are typically customer-facing. @McKinsey
Enterprises use an average of 1,295 cloud services, and most (96%) are not enterprise ready. @Netskope
Two-thirds of a company’s competitive edge comes from its customer experience. @Deloitte
Up to 93% of companies agree that innovative technologies are necessary to reach their digital transformation goals. @Forrester
Average tenure on S&P — 67 years in 1925, 33 years in 1975, and 12 years in 2025. @Innosight
Only 8% of company executives believe their business model will remain economically viable through digitization. @McKinsey
In 3 seconds, Lemonade’s A.I. (who they call Jim) reviewed the claim, cross-referenced it against the policy, ran 18 anti-fraud algorithms on it, approved it, sent wiring instructions to the bank for the transfer (minus a $250 deductible), and informed the customer of the good news. @econsultancy
For every $1 spent on RPA technology, companies spend another $5-$7 fixing it with external consulting and system integration work. @Automation Hero